Tack GPS Tracker (Roaming in 30+ countries)

The Tack GPS Tracker is a compact location tracker for pets, children, older relatives and valuables such as luggage, bikes and cars. It runs for up to 30 days on a charge, and reports its position over the mobile network using a SIM card that is already installed.

What it does

• Live location in the OurSphere app for iPhone and Android.
• Geofenced safe zones, with an alert when the tracker arrives or leaves.
• Real-time location sharing by link, so someone else can follow along without installing the app.
• Location history, kept for 14 or 90 days depending on your Tack Cloud plan.

Which model to choose

Pick this standard Tack GPS Tracker if the tracker will stay within Europe, North America, Australia, New Zealand, or the four Asian markets it covers: Singapore, Japan, South Korea and Taiwan. For most buyers in those regions it does the same job as the Plus for less.

Pick the Tack GPS Plus Tracker (Global Version) instead if the tracker will be used anywhere else in Asia, including Malaysia, Indonesia, Thailand and the Philippines, or if you want Fall Detection Notification or the Indoor Elevation Finder. Coverage is tied to the device rather than to the subscription, so upgrading later means buying a new tracker, not switching plan.

Where it works

The Tack GPS Tracker roams in 30+ countries: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Italy, Japan, Latvia, Liechtenstein, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom and United States.

Within Asia that is Singapore, Japan, South Korea and Taiwan only. See the full coverage list before you buy if the tracker will travel.

Specifications

Tracking modes and update intervals

How often the tracker reports depends on your Tack Cloud plan, not on the device.

What is in the box

• Tack GPS Tracker with SIM card preinstalled
• USB-C charging cable
• Lanyard
• 30 days of Tack Cloud subscription, renewable in the app

Questions buyers ask

Do I need to buy a SIM card or a data plan?

No. The SIM card is already installed and 30 days of Tack Cloud is included with the device. After that, a Tack Cloud subscription covers the data and the location reporting, from US$2.95 per month on a two-year Standard plan. There is no separate mobile plan to arrange.

Does it work indoors?

Yes, but less precisely. Outdoors with a clear view of the sky it is accurate to about 3 to 5 metres. Indoors it falls back to Wi-Fi positioning, typically 10 to 30 metres. Where only cell towers are in range, expect roughly 100 to 250 metres, which points you to a building or a block rather than a room.

Does roaming cost extra?

There is no separate roaming plan to set up. The preinstalled SIM roams across the 30+ supported countries, and your Tack Cloud subscription is what keeps the tracker reporting while it is in any of them.

How often does the location update?

On the Standard plan, every 60 minutes in Standard mode, every 10 minutes in Active mode and every 2 minutes in Emergency mode. On the Premium plan those become 10 minutes, 5 minutes and 1 minute. The interval comes from the plan, so it can be changed without changing the hardware.

What happens when the battery runs out?

The tracker stops sending its position until you charge it over USB-C. The locations it already reported stay in the app for the retention period of your plan, 14 days on Standard and 90 days on Premium, so you can still see where it was last seen.

Will it work when I travel abroad?

It works in the 30+ countries on the coverage list and does not report a location outside them. That covers Europe, North America, Australia and New Zealand well. In Asia it covers only Singapore, Japan, South Korea and Taiwan, so if the tracker will go to Malaysia, Indonesia, Thailand or the Philippines you need the Tack GPS Plus Tracker instead.

Can someone else follow the location without the app?

Yes. You can share a real-time location link with another person, which is useful for a family member or a sitter who does not want to install anything.

Does it have fall detection?

No. Fall Detection Notification and the Indoor Elevation Finder are features of the Tack GPS Plus Tracker only. If either matters to you, choose that model.

Can I return it if it is not right for me?

Within limits, yes. You can request a return within 14 days of the purchase date by emailing support@tackgps.app inside that window. The tracker has to come back unused and in original condition, with all packaging, accessories, charging cable and documentation, and it must not have been registered, activated or paired with an OurSphere account. That last condition is the one to note: once you set the tracker up in the app it is no longer returnable, so decide from the coverage list and the specifications rather than by activating it to try it out. Return shipping is at your cost unless the return is due to a fault on our side. Tack Cloud subscription fees are generally non-refundable, with billing errors considered case by case. Approved refunds go back to the original payment method within 14 business days.